online banking AGREEMENT

Bill Payment Service Rider



1.       General Information


This Rider governs the Customer's use of the Bank's Bill Payment Service (the "Service"). Under this Rider, the Customer authorizes and directs the Bank to act upon all requests to access certain information and to effect certain transactions, as set forth below, from the Customer's checking, savings and money market deposit accounts maintained at the Bank as from time to time set forth in the Customer's service agreements with the Bank, as from time to time in effect (the "Accounts").


This Rider is governed by the Online Banking Agreement and Disclosure between the Customer and the Bank (as from time to time amended, supplemented and replaced, the "Online Banking Agreement"). Terms used in this Rider and not otherwise defined herein shall have their respective meanings as set forth in the Online Banking Agreement.


2.       Agreement


If you enroll in the online banking Bill Payment and Presentment ("Bill Payment") service, you may receive and pay your bills online to payees in the United States. You must have a checking, savings or money market account with us and be enrolled in online banking in order to use the Bill Payment service. By enrolling in the Bill Payment service, you authorize us to debit or charge your designated account for any and all amounts necessary to complete your scheduled payment. We may remit your payments by paper check, electronic funds transfer, or other means. You may link multiple accounts to the Bill Payment service each time you schedule a payment, you will choose which account from which to make your payment. By linking an account to the Bill Payment service and scheduling a payment, you represent and warrant to us that you are authorized to make withdrawals or transfers from that account. Your payment will become part of your online banking transaction history after the amount of the payment has been deducted from your designated account.




You may schedule payments to occur once or on a recurring basis. In addition, in certain circumstances you may schedule payments to occur automatically upon receipt of an electronic bill. Payments may not be scheduled to occur on any day that is not a business day or more than one year in the future. Generally, any recurring payment scheduled to occur on a day other than a business day will occur on the next business day.


You should schedule payments to occur at least four business days prior to the date on which your payment is due to ensure they reach the payee by the due date. We are not responsible for mail delays or for any late charges, fees, interest, penalties, or other losses you may incur because you have not provided a sufficient time and in any event at least four business days for your payment to reach your payee before the payment due date. It is your responsibility to provide complete and accurate payee information so that we may direct your payment to the proper payee. It is also your responsibility to provide the correct account from which the payment is to be made. We will not be responsible for errors, accidental payments, or incorrect payments if we delivered the payment in question according to instructions provided by you.


We will deduct scheduled payments from your designated payment account within two business days of the scheduled payment date for payments made electronically. We will deduct payments made by check at the time the check is presented for payment by the payee. You agree that your payment may not be completed or delivered if there are insufficient funds in the payment account. You agree not to schedule any payment unless you have and will have on the scheduled payment date funds in the payment account sufficient to make the scheduled payment in full. We may, but are not obligated to, cancel any scheduled payment if there are insufficient funds in the account on the scheduled payment date. If we choose to complete the scheduled payment regardless of insufficient funds, you may have an overdraft and will be liable for the overdraft and overdraft fees and charges as set forth in the Terms and Conditions of Your Account and Fee Schedule. We will notify you if we cancel a scheduled payment because of insufficient funds. We reserve the right to terminate your access to the Bill Payment service or to the service, and to cancel all existing and future scheduled payments, if you schedule or make a payment without sufficient funds in your payment account.


4.       Transactional CUT-OFFS


The cut-off time for submitting payments through the Bill Payment service is 3:00 p.m. Central Time. Payments submitted prior to 3:00 p.m. Central Time on a business day will be processed on the same business day. Payments submitted after 3:00 p.m. Central Time on a business day, or on a Saturday, Sunday, or bank holiday, will be processed the next business day.


5.       Transactional LIMITS


Generally, the following limits apply to both regular and expedited Bill Payment transactions; exceptions may apply. Limits are subject to your adherence to the Terms and Conditions of your account as well as those of this agreement.



Transaction Limit

Daily Limit

MapleMark Checking or Savings



Gold Checking or Money Market



Platinum Checking or Money Market




No payment made through the Bill Payment service may exceed $20,000.00. In addition, the total amount of all payments made through the Bill Payment service in a single day may not exceed $20,000.00.


As well, by federal law, Savings and Money Market Accounts are limited to a total of six (6) withdrawals per month by automatic or pre-authorized transfer, telephone, online, or mobile banking, or wire transfer. You will be subject to the Excess Items Fee shown in our current Fee Schedule for each transfer in excess of six (6) per month; charged monthly.

Repeated withdrawals exceeding the six (6) allowed per month may require us to close the account and re-open it into a checking account that offers unlimited transactions.




You may not use the Bill Payment service to make payments to federal, state, or local tax agencies or to pay alimony, child support, or other governmental taxes, fees, penalties, or court-ordered payments. You may not use the Bill Payment service to make payments to payees located outside the United States or to any payee who does not accept checks. In addition, we reserve the right to refuse to make a payment to any payee and to cancel your enrollment in the Bill Payment service at any time for any reason.


We reserve the right from time to time to place new or different restrictions on payments submitted through the Bill Payment service and to change any other requirements of the Bill Payment service.




You may cancel a scheduled payment any time before 3:00 p.m. Central Time on the day the payment is submitted to us. Future scheduled payments may be cancelled prior to 3:00 p.m. Central Time on the date prior to the payment processing date.


When you cancel a bill payment, you are responsible for any necessary notification or changes with the payee. Stopping a payment for a bill that we automatically pay has no effect on future bills from the same payee. If you want to cancel automatic or recurring payment for all future bills, you must cancel the payment rule for the payee

In addition, as described in the Online Banking Agreements section entitled "Your Right to Stop Preauthorized Transfers," you have a right to cancel regularly recurring scheduled payments at least five business days prior to the scheduled payment date. To cancel a scheduled payment, log on to the service through the online banking website and follow the instructions on the Pay Bills screen of the Bill Payment menu.


8.       FEES


The Bill Payment service is free; however, there is a fee for expedited payments. This fee, dependent on the method of payment, will be disclosed to you at the time of transaction for your review and approval.


9.       E-Bill RECEIPT


You may be eligible to receive bills from some payees electronically through the Bill Payment service. We do not control the electronic bills provided to you the payee decides whether to provide electronic bills, what information they need to provide them, and when they will make your electronic bills available. It is your responsibility to contact the payee if you do not receive an electronic bill. We are not responsible in the event you or a payee does not timely provide us the information required to access your electronic bills. All questions regarding your electronic bills should be directed to the payee.


In order to access a payee's website to obtain an electronic bill, we may ask you for identifying information such as your user identification number, password, and login information. By providing this information, you authorize us to access the payee's web site to retrieve your account information on your behalf and appoint us your agent for that purpose.


If you wish to stop receiving electronic bills for a particular payee, you may do so by changing your electronic bill preferences in the Bill Payment section of the online banking website or by calling our Customer Service Center at 1-866-698-5760.




For an additional fee, as part of the Bill Payment service, you may schedule a bill payment to process on an expedited basis.


Availability Expedited payments are available for a limited number of payees - based on biller capabilities, time of day, delivery mechanisms and other factors. In some cases, expedited processing will not be available for the bill payment you wish to schedule; if expedited processing is not available for a payment, the expedited processing option will not appear on the screen. We do not process paper checks on an overnight basis to payees with P.O. boxes or payees located in Alaska, Hawaii, or any address outside of the contiguous 48 states or the District of Columbia.


Processing An expedited payment will be processed overnight either by electronic or paper check and in most cases will be delivered to your payee account the next day.


Fees In addition to normal expedited payment fees, you may be assessed an additional fee in the event we process your expedited payment by check.


Limits Generally, limits for expedited payments are the same as regular payments. Please refer to the table above for account-type specific limits. Exceptions may apply.


Responsibilities You are responsible for entering and verifying any address for overnight check payments to ensure it is correct and is specified as a valid overnight packaged address by the biller. The Bank is not responsible for late delivery where you have entered an undeliverable address for an overnight check.


Cancelling Payments Due to the inherent need to expedite the payment, payment instructions will be completed immediately upon submission of a request by you. You will not have the ability to edit or cancel the payment instruction after you have confirmed the payment request.


Additional Terms In addition, all expedited payments are subject to all other restrictions applicable to the Bill Payment service.


11.    Service Termination and Changes in Dollar Limits


You agree we may cancel your access to the Bill Payment service, without prior notice, upon the occurrence of any of the following events, or any other event that creates an unanticipated liability for this Institution:

  Any of your accounts with us are not current or are not in good standing.

  You have had an overdraft, an over-limit item, or an item returned for insufficient funds with respect to any account during the current or three prior calendar months.

  You have had any prior Bill Payments canceled, revoked, or not completed due to insufficient funds, revoked authorization, stopped payments, frozen accounts, or any similar reason.

Furthermore, we may change the dollar limits for Bill Payments at any time. Any decrease will be subject to notice, as required by law, but you agree that we may reduce your limits without prior notice upon occurrence of any of the events listed in this section of the Agreement.


12.    Governing Law and Relation to Other Agreements


Accounts and services provided by the Bank may also be governed by separate agreements with you. This Agreement supplements any other agreement(s) and/or disclosures related to your account(s) and provided to you separately.


This Agreement shall be governed by and construed in accordance with federal laws and the laws of the States of Texas and Oklahoma, without regard to its conflicts of laws provisions.




REVISED 2018.04